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Content Marketing Manager

Planned Parenthood of Greater New York · New York, New York, New York, United States · 3+ yrs

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Job description

POSITION SUMMARY 
 The Content Marketing Manager is a creative storyteller and digital content strategist responsible for producing compelling, mission-driven content that advances Planned Parenthood of Greater New York’s mission, brand, advocacy, and fundraising goals. This role develops and executes engaging content across social media, video, email, web, and emerging digital platforms to connect with patients, supporters, donors, activists, organizers, and community partners. Working closely with colleagues across the organization, the Content Marketing Manager transforms complex issues, timely news, and community stories into impactful digital experiences that inspire action, build trust, and deepen engagement in support of sexual and reproductive health care, education, and rights.
 This person is a highly creative content creator who thrives in fast-paced digital environments and has a passion for social media, video storytelling, and audience engagement. They bring a strong understanding of platform trends, content performance, and digital culture, pairing creativity with data-informed decision-making to create content that expands reach, strengthens community, and advances PPGNY’s mission.
 CORE COMPETENCIES 
 Under the leadership of the Director of Marketing, the Content Marketing Manager oversees digital components of the communications and marketing plan that fulfill PPGNY’s organizational mission, vision, values, business, and fundraising goals
 Produces and manages a consistent pipeline of high-quality content, including social media posts, short-form videos, graphics, blog posts, email content, and storytelling campaigns that expand reach and deepen audience engagement
 Captures, records, edits, and publishes timely video content, including Reels, TikToks, interviews, and behind-the-scenes storytelling, and is comfortable appearing on camera and providing voice-over narration when appropriate
 Identifies and elevates compelling patient, community, supporter, and organizational stories that shape perspectives about sexual and reproductive health care, education, and rights
 Monitors social media conversations, cultural moments, platform trends, and emerging best practices to create relevant and timely content that strengthens PPGNY's digital presence
 Cultivates and engages online communities through active social listening, audience engagement, relationship-building with partners and influencers, and responsive digital communications
 Supports the development and execution of integrated marketing and advocacy campaigns designed to grow audiences, increase engagement, inspire action, and strengthen supporter relationships
 Creates written and visual content for email marketing campaigns, including copywriting, content development, and audience-focused storytelling
 Uses analytics and audience insights to evaluate content performance, identify opportunities for growth, and optimize digital strategies across platforms
 Thrives in fast-paced digital environments, brings curiosity and creativity to content development, and continuously tests new approaches to audience engagement and storytelling
 Performs other duties as assigned
 REQUIRED SKILLS/ABILITIES 
 Proficiency in video editing using video-specific software or in-app tools, such as Instagram or TikTok
 Experience working in reproductive/sexual health care, social justice, or mission-driven environments
 Excellent communication (oral, written, presentation, and image) skills
 Must have the ability to travel to health centers and events across the affiliate’s areas
 Creative eye for graphic design and developing content across a variety of channels and platforms (extensive design experience is not required)
 Proficiency in Microsoft Office suite, social media platforms including Facebook, Twitter,
 Instagram, TikTok, and social media management systems like Sprout Social
 Must be self-directed with ability to work collaboratively and independently in a remote setting
 Strong writing skills, able to write concisely, clearly, and quickly
 Strong, detail-oriented communicator who takes initiative
 Excellent time and project management skills
 Has an energized curiosity for emerging trends in digital spaces (including new platforms, influencers, media focuses, and cultural movements) that are related or tangential to PPGNY’s missions and values
 Ability to identify opportunities for digital content and spearhead creative
 REQUIRED QUALIFICATIONS 
 Bachelor's degree in marketing-related field, or comparable work experience
 3-4 years in social media marketing and digital content management, including but not
 limited to social media, Google Analytics, website management, and other web
 development tools
 Commitment to PPGNY’s mission, purpose, and values
 Bilingual, English and Spanish, is a plus
 Strong writing and editing skills, including the ability to carefully target messaging, quickly turn around materials, and respond to current events
 Must be a motivated self-starter and able to function effectively with a degree of
 Autonomy
 A high level of enthusiasm, energy, initiative, and drive
 Ability to distill complicated issues and research for messaging to multiple audiences
 Ability to prioritize work on several simultaneous, deadline-driven projects
 This position requires interaction with staff at all levels in a fast-paced environment with 
 a high level of professionalism and confidentiality, demonstrated ability to work 
 effectively and meet deadlines in high-pressure situations, and good judgment. The 
 Manager must bring a positive “can-do” attitude, be flexible, have strong attention to 
 detail, have strong decision-making ability, and work well both independently and 
 collaboratively as part of a team. In keeping with the position, the Manager may be 
 required to work evening and weekend hours, or irregular hours depending on the 
 activity and event schedule and may have to travel throughout the state, intermittently. 
 PHYSICAL DEMANDS 
 Requires sitting for long periods of time. Periodic standing, walking, bending. Requires lifting of up to 15 pounds. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Requires the ability to hear and to communicate orally with others. 
 
 
 
 
 PPGNY's benefits package includes: 
 Generous PTO and holiday schedule
 Medical, dental and vision coverage options for you and eligible dependents
 FSA, HSA, Commuter pre-tax reimbursement funds
 Short- and Long-Term Disability, Free Basic Life and AD&D
 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment
 All positions at PPGNY require: 
 Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.
 
 Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.
 
 At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.
 
 PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply. 
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