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Customer Service Product Support $25 $45 per hour

JobsInMass.com · Chelsea,

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Job description

We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour . As a Customer Service - Product Support representative, you will Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues
 Troubleshoot technical problems and guide users through troubleshooting steps
 Maintain detailed records of customer interactions and resolutions in our CRM system
 Collaborate with internal teams to escalate and resolve complex issues efficiently
 Provide feedback to improve product features and customer experience 
 Key skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required. Benefits include Flexible work hours and remote work environment
 Competitive pay rate with opportunities for bonuses
 Comprehensive training and ongoing support
 Health, dental, and vision insurance options
 Paid time off and holidays 
 Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts. Please mention the word **VIVACIOUS** and tag RMmEwMjo0NzgwOjEyOjM2ZjI6OjE= when applying to show you read the job post completely (#RMmEwMjo0NzgwOjEyOjM2ZjI6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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