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Patient Scheduler

ARStrat · Greater Houston, · 2+ yrs

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Required skill areas (8)

Job description

1, foreach: errors()" style="display: none;"> Post Patient Scheduler (Remote) Job Category : Administrative/Support Requisition Number : PATIE002005 Apply now Posting Details 
 Posted: July 7, 2026
 Full-Time
 Remote
 Locations 
 Showing 1 location Sugarland 14141 Southwest FWY STE 300 Houston, TX 774783493, USA Sugarland 14141 Southwest FWY STE 300 Houston, TX 774783493, USA 1 && showAllLocations() == false, text: $.t('Opportunity.Opportunities.MoreJobLocations', { count : Locations().length - 1 }), click: function(){showAllLocations(true)}, event: {keypress: function(data, e){if(e.keyCode === 13 || e.keyCode === 32){return true} else{return false}} ? function(){showAllLocations(true)} : null}" style="display: none;">+0 more locations 1 && showAllLocations() == true, text: $.t('Opportunity.Opportunities.LessJobLocations'), click: function(){showAllLocations(false)}, event: {keypress: function(data, e){if(e.keyCode === 13 || e.keyCode === 32){return true} else{return false}} ? function(){showAllLocations(false)} : null}" style="display: none;">less locations Job Details Description Patient Scheduler – Be the Go-To Support for Patient Care! Are you passionate about helping patients and thrive in a fast-paced healthcare environment? Do you love staying organized, solving problems, and making a real impact on the patient experience? Join GetixHealth as a Patient Scheduler and become a key part of our Patient Support Center team! This is your opportunity to make a difference every day by helping patients get scheduled, verified, and prepared for care. From appointment coordination to insurance verification, your work helps ensure patients receive timely, accurate, and compassionate service. If you have strong customer service skills, healthcare scheduling experience, and enjoy helping patients navigate the healthcare process, we’d love to hear from you. Position: Full- Time Potential Start Date: 5/26/2026 Location: Remote (Must pass an internet speed test/ we provide the equipment) Reports to : Patient Support Center Supervisor Compensation: $18- $20 per hour Operational Hours: Operational hours: Monday–Friday, 9:00 AM – 9:00 PM CST ( Must be flexible within business hours ) Position Summary Provide day-to-day support for patient scheduling operations, ensuring timely appointment scheduling, insurance verification, and excellent communication between patients, providers, and medical staff. You’ll serve as the first point of contact for patients by scheduling appointments, confirming visits, collecting insurance details, and helping patients understand their financial responsibility prior to care. Strong communication skills, multitasking ability, and attention to detail are essential. Key Responsibilities Serve as the primary point of contact for patients and external facilities to schedule appointments by phone and electronic correspondence
 Collect, verify, and communicate benefit details of patient insurance policies during scheduling
 Educate patients on the insurance verification process and estimated patient responsibility prior to their visit
 Confirm patient appointments and provide appointment details, location information, and special instructions
 Create and maintain patient records including demographic information and required paperwork
 Contact referring provider offices to obtain necessary records and visit preparation details
 Coordinate with healthcare providers and medical staff to ensure appointments are scheduled efficiently and effectively
 Respond to patient inquiries professionally and in a timely manner via phone and written communication
 Collaborate with internal teams and third-party systems to support coordinated patient care
 Assist insurance verification associates when needed
 Maintain HIPAA compliance and confidentiality at all times
 Other duties as assigned 
 Education And Experience High school diploma or GED required
 Bachelor’s degree preferred
 2+ years of customer service, appointment scheduling, or healthcare experience required
 1+ years of EHR system experience (athenaOne preferred)
 1+ years of remote work experience preferred, especially in high-volume inbound and outbound call environments
 Strong verbal and written communication skills
 Excellent problem-solving and conflict resolution skills
 Proficiency in Google Suite, Microsoft Office, and other computer systems
 Strong customer service mindset with compassion and professionalism
 Ability to maintain confidentiality and comply with HIPAA regulations 
 Skills & Competencies Strong attention to detail and ability to maintain accurate records
 Ability to multitask and work in a fast-paced environment
 Ability to work independently and as part of a team
 Dependable, punctual, and able to manage time effectively
 Adaptable and open to change in a dynamic healthcare environment
 Strong problem-solving skills and ability to think critically
 Team-oriented mindset with strong collaboration skills
 Empathetic and patient-focused approach to service
 Professional communication and customer service skills 
 Work Environment & Physical Requirements Remote position requiring high-speed internet and a secure HIPAA-compliant workspace
 Prolonged sitting and regular computer use required
 Exposure to sensitive and confidential patient information
 Occasional overtime may be required based on workload and business demands 
 WHY JOIN GETIXHEALTH?: Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We’re more than revenue cycle experts—we’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and—above all—people. Benefits & Incentives Comprehensive Health Benefits: Choose from a variety of medical, dental, and vision plans designed to support your overall well-being.
 Life & Disability Coverage: Receive company-paid Basic Life and AD&D insurance, short-term and long-term disability coverage, with the option to purchase additional voluntary Life and AD&D benefits.
 401(k) Retirement Plan: Become eligible to participate in the company's 401(k) plan on the first day of the quarter following three months of continuous employment, with a company match to help you invest in your future.
 Paid Time Off: Begin accruing PTO on your first day of employment, promoting a healthy work-life balance from the start.
 Flexible Benefit Options: Tailor your benefits package with a variety of options to meet your individual and family needs. 
 GetixHealth is an Equal Opportunity and E-Verify Employer. Note: This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs. Qualifications 0" style="display: none;"> Skills 0"> 0"> 0" style="display: none;"> Behaviors 0"> 0"> : 0" style="display: none;"> Motivations 0"> 0"> : 0" style="display: none;"> Education 0"> 0"> 0" style="display: none;"> Experience 0"> 0"> 0" style="display: none;"> Licenses & Certifications 0"> 0"> Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Please mention the word **PATRIOTIC** and tag RMmEwMjo0NzgwOjEyOjM2ZjI6OjE= when applying to show you read the job post completely (#RMmEwMjo0NzgwOjEyOjM2ZjI6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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