Evolve Psychiatry · Massapequa, Massapequa, New York, United States · 0+ yrs
manage high volume phone calls · Customer service · route inquiries
Appointment scheduling · modify appointments
Insurance verification · collect copays
Confidentiality · handle sensitive information
Work independently · Fast-paced environment
EMR system
work with therapists
Computer proficiency
Job Title: Remote Therapist Receptionist Location: Remote (EST) Employment Type: Full-Time About The Role Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment. The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment. Responsibilities: Answer phone calls and route inquiries appropriately Schedule, confirm and modify appointments using our EMR system Verify insurance information and collect copays Communicate efficiently with therapists, patients, and other staff Handle sensitive information with discretion and confidentiality Qualifications: Previous experience in a medical receptionist role working directly with therapists preferred Experience in psychiatry or behavioral health Proficient with electronic medical records and general computer skills Strong organizational abilities and multitasking skills within a remote environment Professional appearance/demeanor Experience working in a fastpaced administrative environment Strong computer proficiency Success in This Role: The Ideal candidate is someone who: Enjoys helping patients and providing outstanding customer service. Can confidently manage a high volume of phone calls and appointment scheduling. Thrives in a fastpaced, remote environment. Pays close attention to detail and follows processes consistently. Communicates professionally with patients, therapists, and other team members. Takes initiative and is comfortable solving problems independently. Why Join Us? Be a part of a respected and growing psychiatry practice Work in a collaborative, missiondriven environment Competitive pay and benefits package Make a meaningful difference in patients' lives everday Please mention the word **GLADNESS** and tag RMmEwMjo0NzgwOjEyOjM2ZjI6OjE= when applying to show you read the job post completely (#RMmEwMjo0NzgwOjEyOjM2ZjI6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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