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(Senior) IT Operations Engineer (gn)

Bikeleasing-Service GmbH & Co. KG · Berlin

Internet, E-Commerce & Consumer TechDevOps, Cloud & Infrastructure

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Required skill areas (9)

Microsoft 365 Security

EDR · M365 Defender · Compliance Center · Microsoft 365 · …

Microsoft 365 Management

Intune · SharePoint · Teams · Exchange · …

Security Operations

Incident Management · Incident Response · IT Security Operations · SOC collaboration

Identity and Access Management

SSO/IdP · MFA · RBAC · Access Reviews

Device Management

UEM/MDM · Software Distribution · Policy Management

Azure Services

Azure · Azure configurations

IT Service Management

Change Management · ITIL principles

Troubleshooting and Analysis

Root cause analysis

Environment Expertise

Cloud-Only environment

Job description

Your mission

 Bikeleasing Group is one of the leading providers of modern bike‑leasing solutions, combining digital platforms, innovative services and a strongly growing ecosystem. We enable sustainable mobility – efficient, digital and customer‑centric. As IT Operations Engineer (gn) , you'll help shape the shift from reactive, support-driven operations to standardised, cloud-based and largely automated processes. You'll work in a Cloud-Only environment built on Microsoft 365 and Azure, with real impact on the stability, security and scalability of our IT. We offer a professional environment, room to grow and the freedom to build things properly – not just close tickets. Sounds good? We'd love to hear from you.

 
 You standardise, develop and automate IT operations processes in our Cloud-Only environment, actively driving the transformation forward

 You plan, implement and operate complex Microsoft 365 and Azure configurations – including SSO/IdP, MFA, RBAC and access reviews

 You own incident, problem and change management based on ITIL principles with a clear SLA focus, analysing issues at the root rather than treating symptoms

 You handle IT security incidents, lead incident response activities (EDR, M365 Defender, Compliance Center) and collaborate closely with our SOC

 You further develop our UEM/MDM setup using Intune across Windows, iOS and macOS – including software distribution and policy management

 
 Your profile

 
 You bring solid hands-on experience with Microsoft 365 and Azure (SharePoint, Teams, Exchange, Entra, Azure)

 You have a strong understanding of ITIL-based incident, problem and change management and work in a structured, solution-oriented way

 You have experience in IT security operations and incident response – EDR, M365 Defender and the Compliance Center are familiar territory for you

 You have a strong hands-on mindset, take ownership early and hit the ground running

 Experience with IT process automation (scripting, workflow automation, M365 automations) or first exposure to AI-supported functions is a plus

 You have an advanced command of German (C1 level) and are fluent in English (B2 level)

 
 Why us?

 
 You are part of our growth journey and can actively contribute to shaping processes and your own career path

 Work where you are most productive: maximum flexibility supported by our modern flex‑time model and Workation Policy

 We value open communication, honest feedback and collaboration at eye level

 Through Probonio, you receive a monthly €50 voucher of your choice – plus €60 annually for your birthday

 Strong conditions for your company pension scheme plus capital‑forming benefits

 And of course, you can lease up to two bicycles or e‑bikes through us

 
 We view diversity as an enrichment to our team. That’s why we welcome all applications and especially encourage people with disabilities or other challenges to apply.

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